Returns Policy

Pigging Out is committed to providing our customers with the very best customer service. Pigging Out complies fully with the Consumer Contracts Regulations 2013 legislation.

Returns and Refunds 

Pigging Out is happy to accept and refund unopened items, for any reason, within 14 days of delivery, from the following product ranges:

  • Sweets and Candy
  • Cosmetics
  • Drinks and Soda
  • Crisps and Snacks
  • Breakfast Cereals

Pigging Out cannot accept any returns for perishable or bespoke goods. This includes:

  • Sweets and Candy with less than 2 months best before date upon delivery
  • Food and Groceries with less than 2 months best before date upon delivery
  • Drinks and Soda with less than 2 months best before date upon delivery

Heat Damaged Items

Please note that in summer months there is some risk that chocolate or other heat-sensitive candies will arrive melted. Unfortunately, we cannot control the temperature and conditions the products are exposed to once they leave our fulfilment centre. Delivery trucks can get very hot in the summer months and chocolate is bound to melt. These items will return to their normal state if they are allowed to cool or placed in the fridge. We do not consider these items defective or damaged and our returns policy does not apply to them.